Delivering value to all of your customers is the best way to increase adoption and reduce churn. To make sure this happens, your account segmentation model should be flawlessly scalable.
Join us on June 28 to get a full overview of Customer Success segmentation models, how to pick the right one based on the outcomes you need for your book of business, and how to implement them.
Whether you are an individual CSM looking to leverage segmentation for your account portfolio or an executive designing your company's overall segmentation model, this webinar will give you the tools you need to make your customers successful.
In this webinar you will learn:
CEO, CSM Practice
Irit Eizips is a Customer Success Evangelist and CEO for CSM Practice, a boutique global consulting firm specializing in Customer Success strategy and CSM technology implementations. Irit has been voted as a top influencer in the space and she frequently speaks at conferences and public events.
A Course in Scaling Customer Success
This is the fourth part of a series of five webinars focused on educating CSMs and their executives about best practices in scaling their team and processes. Learn how to take your CS efforts to the next level and scale your team through automated plays, improved QBRs, and much more. Register for this webinar to receive our upcoming updates in your inbox.